Datta Recovery

How to Start a Data Recovery Case

Are you ready to get your data back?

Bring your media to our location or ship it to us by taking these 3 easy steps:

Shipping and handle

Please use the following instructions for shipping and proper handling of your media:

  • Static – make sure your media is placed in anti-static bags before packing. If not available, simply wrap the media in aluminum foil.
  • Shock and Vibration – Shock and/or vibration can cause further damage to your media. To insure the media is protected at all times, package the media in a box with at least 2″ of padding (i.e. foam, bubble wrap) on ALL 6 SIDES. Please do NOT pack with Styrofoam peanuts. Failures caused by shock and/or vibration account for one third of all HDD failures.
  • Laptops – If the hard drive is inside a laptop computer the drive needs to be removed before shipping.
  • Please remember to include the Work Order form in the same package with your media.


You can ship your media to us or visit one of our offices.